So I got my computer back and it's up and running again which is great! No idea what was wrong w/ it but I don't care. What was annoying was yesterday they told me to go there at noon to pick it up...of course it wasn't ready and wouldn't be until 5. I was pissed so I told them they owed me a discount on the price since they wasted both my time and money to get down there...and they agreed so that made me happy! Now back to more important things like networking, correspondence, meetings etc. I hate when something distracts you from the task at hand!